Case Story - Ohio Logistics Broker

Logistics is a business of managing efficiency.  For the second largest North American logistics brokerage firm in North America, keeping customers connected to their network of over 65,000 carriers requires uninterrupted flow of information. The need for reliable, secure and adaptive network converted them from their traditional legacy routed infrastructure to 802.1aq (fabric switching).  

IT'S ALL ABOUT EXPERTISE

"The network never really stabilized for the customer after the original fabric install.  They experienced outages that brought down the telephones (this is considered critical failure in logistics).  The original technology partner did not have the expertise to isolate and repair the issue, so at the recommendation of the manufacturer the customer brought us in," said Rob Huff, CEO of STEP CG.

THE RIGHT TOOL FOR THE JOB

STEP CG is built from the ground up with technical expertise.  STEP CG brought in a proprietary network auditing software tool, DASHBOARD, and immediately found issues with how the 802.1aq products were designed and installed.  The DASHBOARD provided all the details necessary to isolate issues and repair the network.  It took very little time to stabilize their network. Today, they enjoy the benefits of a truly adaptive network that 802.1aq delivers as it easily supports their growing demand for network stability. 

MORE ABOUT STEP CG AND OUR TOOLS

"As an interesting side note, many of our clients who see the DASHBOARD tool request that it remain on site so that they can use it to manage their environment," says Huff,  "Now, we offer it to our clients as a service."

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